Administrative Assistant (Full-Time & Part-Time)

Administrative Assistant (Full-Time & Part-Time)

Join our Collaborative Team – Be the Heart of a Healing Space

At Latitude Wellness, we believe in whole-person care — and that begins the moment someone walks through our doors. Our administrative team is more than just operational support; they are the welcoming presence, the calm in the busy, and the bridge between patients and practitioners.

We’re currently seeking Administrative Assistants (full-time and part-time) who are organized, adaptable, and aligned with our mission to provide collaborative, patient-centered care. This is an ideal opportunity for someone who is service-driven, loves supporting people, and thrives in a fast-paced, wellness-focused clinic.

What You Will Do

Client Experience & Clinic Operations

  • Greet and support patients with appointment bookings, changes, and cancellations
  • Respond to calls, voicemails, and emails with warmth, clarity, and timeliness
  • Guide clients through insurance direct billing and clinic policies
  • Maintain accurate patient records and ensure proper completion of intake paperwork
  • Troubleshoot minor issues and escalate concerns to the appropriate team members
  • Maintain a tidy, welcoming front-of-house environment
  • Ensure efficient use of booking software (JaneApp preferred)

Administrative Excellence

  • Assist with payment processing, receipts, and accounts receivable
  • Monitor office inventory and coordinate reordering of supplies
  • Support confidential document handling and internal communications
  • Ensure seamless daily operations, including proactive problem-solving
  • Support patient onboarding and follow-up for funded services and workshops

Marketing & Community Engagement

  • Help request and manage Google reviews to elevate our clinic’s online presence
  • Support event promotion (in-clinic posters, patient outreach, and reminders)
  • Collaborate with the social media team to research topics and draft light content
  • Familiarity with Canva for basic design tasks is an asset

Team & Culture

  • Participate in team meetings, wellness events, and training opportunities
  • Contribute to a respectful, connected, and mission-aligned workplace
  • Practice regular self-care and communicate proactively about needs
  • Celebrate team wins and cultivate a culture of kindness, support, and appreciation

Who We Are Looking For

  • You have 2+ years of administrative or customer-facing experience, preferably in a healthcare or wellness setting
  • You’re confident with Google Workspace (Docs, Sheets, Calendar) and adaptable to new tech platforms
  • You bring exceptional attention to detail, organization, and professionalism
  • You excel at clear communication and compassionate service
  • You are a natural problem solver who thrives in a fast-paced environment
  • Experience with JaneApp, direct billing, or third-party insurance processing is a major plus
  • Canva, copywriting, or marketing experience is a bonus
  • We are currently hiring for:
    • Day shifts
    • Evening shifts (after 2:00pm)
    • Saturday and Sunday availability

We are looking for candidates who are flexible, committed, and eager to grow with us long-term.

What We Offer

  • $17–$21/hour (based on experience and qualifications)
  • 15% staff discount on all wellness shop products
  • Paid vacation and sick time for qualifying positions
  • Mentorship and growth opportunities within a dynamic, integrated clinic
  • A collaborative, supportive team culture that celebrates wellness and balance

Ready to Apply

If you’re passionate about wellness, thrive in a collaborative environment, and love creating smooth, supportive experiences for others, we’d love to meet you.

📩 Send your resume and a short cover letter to hello@latitude-wellness.com with the subject line: Administrative Assistant Application

Let’s create something meaningful — together.

Apply for this position

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