Administrative Assistant (Full-Time & Part-Time)
Join our Collaborative Team – Be the Heart of a Healing Space
At Latitude Wellness, we believe in whole-person care — and that begins the moment someone walks through our doors. Our administrative team is more than just operational support; they are the welcoming presence, the calm in the busy, and the bridge between patients and practitioners.
We’re currently seeking Administrative Assistants (full-time and part-time) who are organized, adaptable, and aligned with our mission to provide collaborative, patient-centered care. This is an ideal opportunity for someone who is service-driven, loves supporting people, and thrives in a fast-paced, wellness-focused clinic.
What You Will Do
Client Experience & Clinic Operations
- Greet and support patients with appointment bookings, changes, and cancellations
- Respond to calls, voicemails, and emails with warmth, clarity, and timeliness
- Guide clients through insurance direct billing and clinic policies
- Maintain accurate patient records and ensure proper completion of intake paperwork
- Troubleshoot minor issues and escalate concerns to the appropriate team members
- Maintain a tidy, welcoming front-of-house environment
- Ensure efficient use of booking software (JaneApp preferred)
Administrative Excellence
- Assist with payment processing, receipts, and accounts receivable
- Monitor office inventory and coordinate reordering of supplies
- Support confidential document handling and internal communications
- Ensure seamless daily operations, including proactive problem-solving
- Support patient onboarding and follow-up for funded services and workshops
Marketing & Community Engagement
- Help request and manage Google reviews to elevate our clinic’s online presence
- Support event promotion (in-clinic posters, patient outreach, and reminders)
- Collaborate with the social media team to research topics and draft light content
- Familiarity with Canva for basic design tasks is an asset
Team & Culture
- Participate in team meetings, wellness events, and training opportunities
- Contribute to a respectful, connected, and mission-aligned workplace
- Practice regular self-care and communicate proactively about needs
- Celebrate team wins and cultivate a culture of kindness, support, and appreciation
Who We Are Looking For
- You have 2+ years of administrative or customer-facing experience, preferably in a healthcare or wellness setting
- You’re confident with Google Workspace (Docs, Sheets, Calendar) and adaptable to new tech platforms
- You bring exceptional attention to detail, organization, and professionalism
- You excel at clear communication and compassionate service
- You are a natural problem solver who thrives in a fast-paced environment
- Experience with JaneApp, direct billing, or third-party insurance processing is a major plus
- Canva, copywriting, or marketing experience is a bonus
- We are currently hiring for:
- Day shifts
- Evening shifts (after 2:00pm)
- Saturday and Sunday availability
We are looking for candidates who are flexible, committed, and eager to grow with us long-term.
What We Offer
- $17–$21/hour (based on experience and qualifications)
- 15% staff discount on all wellness shop products
- Paid vacation and sick time for qualifying positions
- Mentorship and growth opportunities within a dynamic, integrated clinic
- A collaborative, supportive team culture that celebrates wellness and balance
Ready to Apply
If you’re passionate about wellness, thrive in a collaborative environment, and love creating smooth, supportive experiences for others, we’d love to meet you.
📩 Send your resume and a short cover letter to hello@latitude-wellness.com with the subject line: Administrative Assistant Application
Let’s create something meaningful — together.